Overview
Design Guidelines : Email Designs for Multifamily
Concept Summary When designing an email that will be converted into a Hylet, there are three main guides that you should always follow: 1.) Design for a mobile format, 2.) Make your email scalable, and 3.) Focus on a single Call-To-Action link. Last ...
How to Update Key Site Links, Social Links and Legal Links in Sub-Orgs
Context In this article, you will learn how to add Key Site Links, Social Links and Legal Links in Sub-Orgs Section. These links are important for the set up as these will reflect in the eblasts, drip campaigns and hyMail campaigns that you will send ...
How To Add Floor Plans in Sub-Orgs
Context In this article you will learn how to add Floor Plans in the Sub-Orgs section of the Property. Step 1 - Navigate to Floor Plans in Sub-Orgs Go to my.hy.ly 1. Select the property 2. Go to Sub-Orgs 3. Select the Floor Plans page Step 2 - Add ...
How to Assign Tags to Contacts in hyCRM
Context In this article you will learn how to assign tags to contacts. You can create 'Tags' for distinguishing certain contacts or leads in my.hy.ly. These tags will help you identify a specific group of contacts. For example - You did a test ...
How DKIM Prevents Your Messages from Going to SPAM
Context You may find your emails are going to your recipients' spam folders. This means prospects and residents could be missing eBlasts, lifecycle marketing materials, tour information, etc. There are two key ways to fix this: Include language in ...
DKIM Email
Context In this article you will learn about DKIM Email and it's set up. 1. FAQ Why do I need Domain Verification? Once Domain Verification is setup, any email coming from @domain will be verified across all your properties. In other words, your ...
Hy.ly App Switcher
How Do I Use the App Switcher The 'App Switcher' allows you to navigate between apps easily. The 'App Switcher' can be found either in the top left corner or the top right corner of the app, depending on the app you are using. App Switcher on the ...
How to customize a forms CSS
If you are logged in and have received a CSS customization link. It will take you to the page below for that property. 1. Hover on the box to show the "Customize CSS" link and click. 2. You will have 2 options, use the style editor or full CSS.
hyTours Automations Overview
Concept Summary In your Automation app, you can create or customize Arties to automatically keep prospects informed when they schedule tours. There are several pre-made options for hyTours automations. Automations for when a tour is scheduled, ...
Navigating your Property Start Screen Overview
Concept Summary The my.hy.ly home page has two sections: the App Suite and Recents. App Suite contains the applications that can be utilized on your account such as hyMail, hyTours, Automation, hyIQ, and Leads. Recents shows your "history" on ...
Navigation Bar Overview
Concept Summary The Navigation Bar is made up of three sections when you log in: the Property Selector dropdown, the User Options dropdown, and the Hy.ly logo. The Property Selector dropdown is where each property is alphabetized and grouped by ...