How to Cancel or Reschedule a Tour

How to Cancel or Reschedule a Tour

Context

Canceling or rescheduling an upcoming prospect's tour is a simple task with hyTours. In this article we will learn how to Cancel or Reschedule a Tour.

Step 1 - Navigate to Agent Calendar

In your my.hy.ly account,
  1. Select the sub-org
  2. Go to hyTours
  3. Click on the Tour You wish to Cancel or Reschedule.


Step 2 - Cancel or Reschedule

You will be taken to their hyCRM Activity Page, which will display information about their upcoming tour.
To cancel, simply click "Cancel Tour"



To reschedule, simply click "Reschedule Tour" and select the new date and time as requested by the prospect.






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