hyTours: ILS Authorization Check

hyTours: ILS Authorization Check


In this tutorial, you will learn about Hyly.AI's Open Tours API Partners and how to set up or check if the ILS Authorization is enabled for a particular property for Costar, Betterbot, Rentpath, etc.

Open Tours API Partners

The ILS Authorization, if implemented, enables the clients to use our Open Tours API, which will allow integrating our calendars with theirs. For example, if the property is authorized for Betterbot, Betterbot will be able to put tours on our calendar without any error.
Another example is if a prospect schedules a tour using the ILS website, such as Apartments.com, the tour will not get integrated with the Hyly.AI system unless the ILS Authorization for the property is enabled.

Below mentioned are the Open Tours API Partners Hyly.AI has

ILS Partners

Internet listing services are digital platforms that apartment properties can use to post about available units for rent. You can add the hyTours Scheduler in the ILS platforms as well. Below mentioned are the ILS partners hyTours can be integrated with. Refer to the articles - hyTours: ILS Authorization Check and How to Setup Online Tour Scheduling with your ILS to activate the ILS integration.


Widgets are the automated chatbots used by property management companies to guide the leads on the property websites to take specific actions. The hyTours Scheduler can be added inside these widgets as well. Below are the partners Hyly.AI has with whom our hyTours Scheduler can be integrated.

Unit Availability Partner

Hyly.AI has partnered with Engrain to get the unit availability details from the property websites. Engrain is also our open tours API partner.

Set Up ILS Authorisation

Step 1 - Navigate to hyTours

Under your Org, go to hyTours.

Step 2 - Navigate to Admin Settings : Tour Scheduler

Click on 'Tour Calendars' to view other tabs on the left, then click on 'Admin Settings: Tour Scheduler'

Step 3 - Go to ILS Authorization Page

Click on 'ILS Authorization'

Step 4 - Map the Source

If it is an unmapped source, you will need to map it with the predefined ILS sources

Step 5 - Map the Assist

These Open API Partners pass us the true source of the lead to Hyly using SSID also to attribute the bots as help or assisting to covert the lead to tour; we capture it under Assist Tag. Map the assist, just below the source dropdown. 

Step 6 - Select the Property and Click on the ILS Source

You need to find the property in the list and check the checkbox for it as per the required source from ILS which needs to be authorized for the property.

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