Overview : Journey AI Drips Reports at Org Level

Overview : Journey AI Drips Reports at Org Level

Context

Journey AI Drips come with various Reports for you to analyze the data. In this article, you'll learn how to access and analyze these reports for Journey AI Drips at the Org Level.


Log in to your Journey AI Suite account, navigate to your Org, and select Drips. You can choose the Drips app from the center panel or the sidebar.




Once you are in the Drips app, select Reports to view the same.




Types of Reports

You can check multiple report types from the Reports section to analyze the data.



By Property

The By Property Report shows the reports in a more structured and presentable format. It is divided into three panels:

i) Org Overview - The first panel shows the entire Org Overview and a bar chart of Unique Opens and Unique Clicks over the months. 
ii) Drilldown by Properties - The second panel shows the overview of each of the properties.
iii) Breakdown Properties - The third panel shows the same report of the properties in tabular form.

The following details are shown in the reports of all the three panels:
  1. Org Name - The Org Name shows up only in the first panel of Org Overview.
  2. Sub-Orgs' Name - You'll see the list of all the sub-orgs under your org in the second and third panels.
  3. Number of Unique Sends - This column shows the number of unique contacts the Drip was sent.
  4. Number of Drips - This column shows the number of drips in each property.
  5. %Opens - The %Opens show the Open rate of the Drip.
  6. %Clicks - The %Clicks show the Click-through rate of the Drip.
  7. %Unsubscribes - The %Unsubscribes show the unsubscribes rate of the Drip.
  8. %Bounces - The %Bounces show the bounce rate of the Drip.

You can filter the reports by properties. Click on the Properties dropdown, select the property for which you want to check the data and click on apply.



By Drips

The By Drips Report shows the list of properties under the org and the number of active drips under each property.


Click on the property for which you want to check the reports.



In the reports, you'll get the following data in three panels:

i) Property Overview - The first panel shows the entire Property Overview, and a bar chart of Unique Opens and Unique Clicks over the months. 

ii) Drilldown by Drips - The second panel shows each Drip's analytics.

iii) Breakdown by Drips - The third panel shows the same report of the Drips in tabular form.


The following details are shown in the reports of all the three panels:


  1. Sub-Orgs' Name - You'll only see the Sub-org's Name in the first panel.
  2. Drip's Name - The Drip's Name shows up in the second and third panels.
  3. Number of Drip Campaigns - The number of Drip campaigns is also shown in the first panel.
  4. Number of Unique Sends - This column indicates the number of unique contacts the Drips was sent.
  5. Unique Opens% - The %Opens show the Open rate of the Drip.
  6. Unique Clicks% - The %Clicks show the Click-through rate of the Drip.
  7. Unsubscribes% - The %Unsubscribes show the unsubscribes rate of the Drip.
  8. Bounces% - The %Bounces show the bounce rate of the Drip.




By Email

This report shows the list of drips and the properties they belong to.



Click on the drip for which you want to check the reports. The following details are shown in the reports:

i) Overview - The first panel shows the entire Drip Overview and a bar chart of Unique Opens and Unique Clicks over the selected date range. 

ii) Drill Down Email - The second panel shows each Email's analytics.


The following details are shown in the reports in two panels:


  1. Emails' Names - The Email's Name appears in the first panel.
  2. Subject Name - This column in the second panel shows the subject names of each of the emails.
  3. Number of Unique Sends - This is the number of unique contacts the Drips was sent.
  4. Unique Opens% - The %Opens show the Open rate of the Drip.
  5. Unique Clicks% - The %Clicks show the Click-through rate of the Drip.
  6. Unsubscribes% - The %Unsubscribes show the unsubscribes rate of the Drip.
  7. Bounces% - The %Bounces show the bounce rate of the Drip.


Drip Contact List

This report shows the details of the contacts to whom the Drips were sent. It shows the following information:
  1. Property Name
  2. Drip Name
  3. Email Name
  4. Email Addresses of the contacts
  5. Sub-status of the contacts
  6. Time and date when the email was sent

You can filter the report by:
  1. Sent Contacts
  2. Opened Contacts
  3. Received but not Opened Contacts
  4. Clicked Contacts

By Email Platform

This report shows the different Email platforms and the number of contacts who have opened the emails through these platforms. This report consists of three panels which are as follows:

i) Open By Mail Client - This shows which browsers the contacts used to open the email and the number of contacts who used these browsers.



ii) Open by OS - This shows which operating systems are the contacts used to open the email and the number of contacts who used these OS.



iii) Open by Device - This shows which devices the contacts used to open the email and the number of contacts who used these devices.



Features

All the reports have some features that can be used to get a customized report. These features are as follows:

Filter by Drips

You can filter all the reports by selecting the drip/s for which you want to check the data by clicking on the Drips Filter dropdown. Once you have chosen the desired drip/s, click on "Apply" to get the required report.



Filter By Emails

You can filter the reports by email as well.


Filter By Panels

You can filter the reports by the panel as well.


You can also search the drips, emails, drips count, or email count in the search panel.



Date Range

You can filter all the reports by the Date Range for which you want to check the data by clicking on the This Month dropdown and selecting the desired date range.



Export

You can download a copy of your customized report as a CSV file by clicking on Export. 


Mark The Report As Favorite

You can save all your customized and filtered reports by clicking on the Star icon to mark them favorites. Once you click on the Star Icon, you'll get the pop-up to name the report. After putting in the desired report name, click on "Confirm" to save the report. This report will be saved in the My Analytics Section.


My Analytics

All the reports that you save get stored in the My Analytics Section.




Now you know all the Journey AI Drips Org report types and how you can get your customized reports to analyze the data.



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