Overview : Journey AI Drips Reports at Sub-Org Level

Overview : Journey AI Drips Reports at Sub-Org Level

Context

Journey AI Drips come with various Reports for you to analyze the data. In this article, you'll learn how to access and analyze these reports for Journey AI Drips at the Sub-Org Level.


Log in to your Journey AI Suite account, navigate to your Sub-org, and select Drips. You can choose the Drips app from the center panel or the sidebar.



Once you are in the Drips app, select Reports to view the same.




Types of Reports

You can check multiple report types from the Reports section to analyze the data.



By Drips 

The By Drips Report shows the reports in a structured and presentable format. It is divided into three panels:


i) Property Overview - The first panel shows the entire Property Overview, and a bar chart of Unique Opens and Unique Clicks over the months. 

ii) Drilldown by Drips - The second panel shows each Drip's analytics.

iii) Breakdown by Drips - The third panel shows the same report of the Drips in tabular form.


The following details are shown in the reports of all the three panels:


  1. Sub-Orgs' Name - You'll only see the Sub-org's Name in the first panel.
  2. Drip's Name - The Drip's Name shows up in the second and third panels.
  3. Number of Drip Campaigns - The number of Drip campaigns is also shown in the first panel.
  4. Number of Unique Sends - This column indicates the number of unique contacts the Drips was sent.
  5. Unique Opens% - The %Opens shows the Open rate of the Drip.
  6. Unique Clicks% - The %Clicks shows the Click-through rate of the Drip.
  7. Unsubscribes% - The %Unsubscribes shows the unsubscribes rate of the Drip.
  8. Bounces% - The %Bounces shows the bounce rate of the Drip.



By Email

This report shows the list of drips and the number of emails under each drip.


Click on the drip for which you want to check the reports.




In the reports, you'll get the following data in three panels:

i) Drip Overview - The first panel shows the entire Drip Overview and a bar chart of Unique Opens and Unique Clicks over the selected date range. 

ii) Drilldown by Emails - The second panel shows each Email's analytics.

iii) Breakdown by Emails - The third panel shows the same email report in tabular form.


The following details are shown in the reports of all the three panels:


  1. Drip's Name - The Drip's Name shows up in the first panels.
  2. Emails' Names - The Email's Name shows up in the second and third panels.
  3. The number of emails in the drip campaign is also shown in the first panel.
  4. Subject Name - This column in the third panel shows the subject names of each of the emails.
  5. Number of Unique Sends - This is the number of unique contacts the Drips was sent.
  6. Unique Opens% - The %Opens shows the Open rate of the Drip.
  7. Unique Clicks% - The %Clicks shows the Click-through rate of the Drip.
  8. Unsubscribes% - The %Unsubscribes shows the unsubscribes rate of the Drip.
  9. Bounces% - The %Bounces shows the bounce rate of the Drip.





Email Analytics

This report shows the list of emails and the drips they belong to.


Click on the drip for which you want to check the reports. The following details are shown in the reports:

i) Overview - The first panel shows the entire Drip Overview and a bar chart of Unique Opens and Unique Clicks over the selected date range. 

ii) Drill Down Email - The second panel shows each Email's analytics.


The following details are shown in the reports in two panels:


  1. Emails' Names - The Email's Name appears in the first panel.
  2. Subject Name - This column in the second panel shows the subject names of each of the emails.
  3. Number of Unique Sends - This is the number of unique contacts the Drips was sent.
  4. Unique Opens% - The %Opens shows the Open rate of the Drip.
  5. Unique Clicks% - The %Clicks shows the Click-through rate of the Drip.
  6. Unsubscribes% - The %Unsubscribes shows the unsubscribes rate of the Drip.
  7. Bounces% - The %Bounces shows the bounce rate of the Drip.




You can filter the report by drips, emails, and panels.


Drip Contact Lists

This report shows the details of the contacts to whom the Drips were sent. It shows the following information:
  1. Property Name
  2. Drip Name
  3. Email Name
  4. Email Addresses of the contacts
  5. Sub-status of the contacts
  6. Time and date when the email was sent




You can filter the report by:
  1. Sent Contacts
  2. Opened Contacts
  3. Received but not Opened Contacts
  4. Clicked Contacts



By Email Platform

This report shows the different Email platforms and the number of contacts who have opened the emails through these platforms. This report consists of three panels which are as follows:

i) Open By Mail Client - This shows which browsers the contacts used to open the email and the number of contacts who used these browsers.


ii) Open by OS - This shows which operating systems are the contacts used to open the email and the number of contacts who used these OS.




iii) Open by Device - This shows which devices the contacts used to open the email and the number of contacts who used these devices.



Features

All the reports have some features that can be used to get a customized report. These features are as follows:

Filter by Drips

You can filter all the reports by selecting the drip/s for which you want to check the data by clicking on the Drips Filter dropdown. Once you have chosen the desired drip/s, click on "Apply" to get the required report.




Filter By Emails

You can filter the reports by email as well.



Filter By Panels

You can filter the reports by the panel as well.


You can also search the drips or the email count in the search panel.



Date Range

You can filter all the reports by the Date Range for which you want to check the data by clicking on the This Month dropdown and selecting the desired date range.



Export

You can download a copy of your customized report as a CSV file by clicking on Export. 


Mark The Report As Favorite

You can save all your customized and filtered reports by clicking on the Star icon to mark them favorites. Once you click on the Star Icon, you'll get the pop-up to name the report. After putting in the desired report name, click on "Confirm" to save the report. This report will be saved in the My Analytics Section.


My Analytics

All the reports that you save get stored in the My Analytics Section.



Now you know all the Journey AI Drips Sub-org report types and how you can get your customized reports to analyze the data.

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