Overview : Navigating your Property Start Screen

Overview : Navigating your Property Start Screen

Concept Summary

  • The my.hy.ly home page has two sections: the App Suite and Recents. App Suite contains the applications that can be utilized on your account such as hyMail, hyTours, Automation, hyIQ, and Leads.
  • Recents shows your "history" on my.hy.ly, and will display the last eight recently visited pages. You can pin a page to Recents, which can help to quickly access frequently visited pages.


In this overview, we will be going over what is displayed on your my.hy.ly account’s Property Start Screen. Specifically, we will go over the App Menu and Favorites sections.

When you log into your my.hy.ly account, you will notice that the screen has two sections: App Suite, which is on the top of the page, and Favorites, on the bottom of the page.

App Suite

Your App Suite contains all of the possible applications that you can utilize on your my.hy.ly account. Although there are nine apps in total, there are five that will be gone over in this tutorial: hyMail, hyTours, Automation, hyIQ, and Leads.
  • hyMail allows you to easily customize and send emails of your database of residents and prospects.
  • hyTours allows your prospects to schedule property tours. Once scheduled, these tours can be viewed on its Calendar page.
  • Automation allows you to set up automated actions to occur for any of your other apps, such as hyTours, hyMail, etc.
  • hyIQ integrates data from all your multifamily systems and creates an easy to analyze dashboard for your marketing, operations, and leasing terms.
  • Leads is the database of all your prospects and residents that have been gathered from scheduled tours, guest cards, and other imports.


Your favorites area acts as a “the most used app” section for my.hy.ly, and will display the apps you have used most. 

    • Related Articles

    • Overview : Navigation Bar

      Concept Summary The Navigation Bar is made up of three sections when you log in: the Property Selector dropdown, the User Options dropdown, and the Hy.ly logo. The Property Selector dropdown is where each property is alphabetized and grouped by ...
    • How to Verify an Email Address from the Sub-Org

      Overview In this article, you will learn how to verify the property email address from the sub-org. Step 1 - Navigate to Property Sub-Orgs Under your Property, go to Sub-Orgs. Step 2 - Click on Edit Under 'Property Essentials,' click the 'Edit' ...
    • How To Integrate Property With Realpage

      Context If you are looking to integrate your property with RealPage this article will help you. Follow the steps mentioned below: Step 1 - Contact Support to receive your login credentials.  To contact Support: Support line: 1-800-704-0154 option 1 ...
    • How to Add Images in Sub-Orgs Gallery

      Context While creating an email, you might want to add images. It's always handy to have the pictures in a place where you can easily access them. Adding images in the sub-orgs gives you the ease to add the pictures in the blast. In this article, you ...
    • Knock and Hyly.AI Set Up Overview

      Context Hyly.AI integrates with Knock CRM to get Tour Availability from Knock, send scheduled appointments, and contact submission back to Knock. Knock will be sending the tour autoresponders email/SMS.  If you are using Hyly.AI Tour Scheduling or ...