Overview
Reasons Emails Bounce
Context Even after doing everything right, email blasts may come back with what seems like a lot of bounces. A variety of factors contribute to email deliverability. The first step towards reducing the bounce rate for sales and marketing emails is ...
Aborting a Scheduled Email Overview - Dos & Don'ts
Concept Summary When a hyMail eblast is scheduled, you have until its deliver time to cancel or abort the eblast. DO: If you have multiple sub-orgs that have scheduled emails, check your organization's hyMail Scheduled Report to check the date and ...
The Anatomy of a Hy.ly Email Overview
Concept Summary A my.hy.ly email template is made up of slices. These slices can be duplicated or moved to easily customize the email's structure. Email slices are where you will place copy and images and make edits when you are creating an email ...
hyMail Sub-apps Overview
Concept Summary Clicking on hyMail's App Dropdown will display a sidebar with the sub-apps: My Emails, Sub-Org Templates, Org Templates, Hy.ly Templates, Media, Report, Settings - hyMail, Settings - hyBlast and Settings hyALM. Create all of your ...
hyMail Email Editor Overview
Concept Summary You can access the Email Editor by clicking the "Design" button over an already-created email. The Email Navigation Bar displays the five steps you will need to take when creating and sending out your email: Email Body, Email Header, ...
What Makes Up the Email Header?
Concept Summary Make sure the Subject field advertises the email campaign's content and gives an incentive for a prospect to click on it, and the From email address has been verified. The Reply To field can have a leasing agent's email address to ...
Selecting Your Email Groups Overview
Concept Summary The top field is where you select which property sub-org the email campaign belongs to. The second field is where you select what Lead Group will receive the email. You can choose different groups depending on who your email is ...
Scheduling Your Email Overview
Concept Summary There are three options you can select when you are scheduling your email: "Deliver at the following time" will send out the email at a specific date and time. This option is what you should use by default. Select the date and time, ...
Scheduled Email Report Overview
Concept Summary View emails that are scheduled to be delivered under the Scheduled Email Report. A scheduled email's information will be divided into several categories, including scheduled time, campaign name, and what email groups it will be sent ...
Email’s Overview Report Review
Concept Summary Hovering over an email and clicking the "Analyze" button will take you to its Overview Report. This report displays how many people the email was sent to, how many opened it, clicked any buttons or links, if anyone unsubscribed or if ...
Email’s Subscribers Report Overview
Concept Summary An email's Subscribers Report is under the Subscribers link on its Report page. This page will display several lists organizing the email addresses of every prospect that received the email. You can view which prospects opened the ...
Sent Email Report Overview
Concept Summary The Sent Email Report is a table displaying all of the individual email campaigns sent from a sub-org in the past month. Information from each email is divided into several categories consisting of the data from each email's Overview ...