How-To
How to Split Contact Groups for A/B Testing Campaign
Prerequisite Make sure you have access to the hyMail app. Context In this tutorial you will learn how to split a particular contacts group into two parts and send the two variants of an email for an A/B testing. Step 1 - Navigate to the Template in ...
How To Send Attachments in an Email
Context In this tutorial, you will learn how you can attach extra images and/or documents to a hy.ly email. Step 1 - Navigate to hyMail Media Open up a new tab and go to your property's hyMail Media Library page. Click on the "Upload New File" button ...
How to Send your First Email Using hyMail
Context In this tutorial, we are going to go over how you can create an Email eBlast invitation that can be easily sent out to your residents. Step - 1 Navigate to hyMail Under your sub-org, go to hyMail. Step 2 - Select the Template You can choose ...
How to Manage Library Toolbars
In this tutorial, you will learn how you can view, sort, search and add content under your apps. On the right side of the page, there are several icons that allow you to customize how your content is displayed on the page. These icons give you the ...
How to Customize a Seasonal Set Template
Quick Steps Click the hyMail's "Add New Email" button and select the following: Pre-defined Templates => Seasonal Sets => seasonal template you want to use. Afterwards, name and create the email campaign. In the Email Editor, replace the Header Logo ...
How to Manage Library Sections
In this tutorial, you will learn how you can add and manage your section dividers under your apps. To add a new section to an organizer, mouse your cursor at the top of the page, click the + New Section link, and type a name into the field. After ...
How to Clone a System Template
Quick Steps Under the hyMail's System Templates section, hover over the template you want and click the "Clone" button. Find your property that the email will belong to under the 1. Select Sub-org dropdown field, and name the cloned template under ...
How to Upload an Image from your Computer, Dropbox, Google Drive, or Web URL
Quick Steps You can upload images under the Email Editor when you are replacing placeholder images, or under your hyMail's Media page. Upload an image from your computer by either dragging and dropping the image or by clicking the "Browse Files" ...
How to Send a Test Email
Quick Steps Go to an email campaign's Email Editor. Make sure the email address in the Email Header's From field is verified so the email is sent from a legitimate source. Enter the email address(es) that will receive the test email in the Send test ...
How to Use Macros in an Email
Quick Steps Macros are codes that will automatically generate customizable information, such as a property's name, address, website URLs, or names of prospects / residents. While editing an email, click on the label Email Slices, and select ...
How to Resize Images for Emails
Quick Steps Go to the Media page under your hyMail app. Upload your image, or if your image is already uploaded to Media, hover over it and click the Edit option. On the Image Editor, click the Resize option on the sidebar. Enter the image width to ...
How to Verify an Email Address from the Email Header
Quick Steps Type in the email address you will be using for your emails in the From field. If your address is not verified, click the "Verify This Email" button. A verification request will be sent to the email address, which will contain a ...
How to Edit an Email’s Text
Quick Steps Edit existing Full Body text by staying on Default mode. Switch to HTML mode by clicking on the < / > icon. Use HTML mode if you are copying-and-pasting text. You can break your text into paragraphs in HTML mode by using the < p > < / p > ...
How to Add “Hidden” Images
Quick Steps There are other image sections that you can use on an email campaign: Featured Image Small, Splash Left Image, Splash Right Image. These can be shown on the email by clicking the Hide / Display icon. Featured Image Small can be used as ...
How to Convert an Email to HTML
Quick Steps Find the email you want to convert and click the Duplicate Campaign icon. Click on the Extensions icon under the editor and select the option Convert to Raw HTML. Your email is now HTML, which can be copied-and-pasted from its editor ...
How to Resize Images Under the Image Editor
Quick Steps Click the Edit link to go to the Email Editor. Remove the sample image by clicking the trash can icon under the Layers window. Click the Open button, choose the option Upload From Computer, and upload your selected image. Click the ...
How to Change an Image’s Size Dimensions
Quick Steps Click the Edit link under the image's section to be taken to the Image Editor. Remove the sample image by clicking the trash can icon in the Layers window. Click the "Open" button, select the option Upload From Computer, then find and ...
How to Verify an Email Address from Amazon SES
Quick Steps Find an email that is from “Amazon Web Services” and open it. Click the verification link to authorize your email address. Tutorial Guide Step 1: Find Email from “Amazon Web Services” An email from Amazon Web Services will be sent to the ...