How-To
How to Add a hyTours Scheduler Link to Yelp
Context hyTours Tour Scheduler can be embedded on the Yelp account of your Property, which allows your prospects to schedule tours via your Yelp page of the Property. To add Hy.ly hyTours Tour Scheduler to your property's Yelp page, follow these ...
How to add External Link to Self-Guided Tours in hyTours
Context As an organization, you may have tie-ups with different tour scheduling apps. Therefore, we give you the option to link your Self-Guided Tours to another tour scheduling operator through Tour Sites. In this article, you will learn how to add ...
How to Setup Online Tour Scheduling with your ILS
Tutorial In this article, you will learn how to set up online tour scheduling for a property with ILS. Various ILS uses the OpenTours API to communicate with Hy.ly, which results into enabling Hy.ly to get more prospects into it's CRM. ...
How to Customise Dropdown in Tour Scheduler
Tutorial In this tutorial you will learn how to add and edit the dropdowns in a Tour Scheduler Step 1 - Navigate to Scheduler Dropdown Under your sub-org in your my.hy.ly, click on hyTours > click on the 'Agent Calendar' dropdown > select 'Admin ...
How to embed Tour Site script on the Property Website
Tutorial In this tutorial, you will learn how to embed the TourSite popup script on the property website. Step 1 - Embed the TourSite Popup Script inside the <head> tag Embed the tour site popup script for the property inside the <head></head> tag ...
How to Close Out a Tour
Context Closing out a tour is important for the property as they can keep a track of all their prospects that showed up for the appointment and also send hyTours post-tour autoresponder emails (If activated). If the property has also subscribed for ...
How to Add a Property Logo to the Sub-org and TourSite
Tutorial In this tutorial, you will learn how to enable the property logo on the 'Tour Site' page for the property. Steps You can follow these steps: Step 1 - Go to Key Site Links, under Suborg Under your Suborg, go to Key Site Links Step 2 - Click ...
Where To Find Tour Scheduler Embeds
Context In this article, you will learn how to obtain the scripts for the tour scheduler and implement them on the website. There are three types of scripts that are used for implementing hyTours tour scheduler on the property website: Scheduler URL: ...
How To Configure Tour Site
Context In this article, you will learn how to set up the tour site. Step 1 - Navigate to hyTours Under your Sub-org, go to hyTours. Step 2 - Navigate to Admin Settings : Tour Site Click on 'Agent Calendar' to view other options, then click on 'Admin ...
How To Enable SMS for Amenity Reservations
Context hyTours now offers SMS for Amenity Reservations for your residents. Tutorial In this article, you will learn how to enable SMS for Amenity Reservations. Step 1. Navigate to accounts.hyly.app and select Telephony. Step 2. In the SMS Set Up ...
How To Set Up the Amenities Scheduler
Context hyTours' new feature--Amenity Reservations--allows residents to book amenities at your properties. As admin users, you have the ability to set up the amenities scheduler with a series of parameters specific to each property. Tutorial In this ...
How To Manage Agent Settings : Amenities
Context hyTours' new feature--Amenity Reservations--allows residents to book amenities at your properties. As agents, you have the ability to set parameters for each amenity, such as hours, end dates, holidays, etc. Tutorial In this tutorial, you ...
How To Reserve an Amenity
Context hyTours now offers amenity reservations for your residents. In this article, you will learn how residents reserve an amenity from your property website. Step 1 - Navigate to Resident Portal Navigate to the resident portal and press on the ...
How to Manage Admin Settings : hyTours Scheduler
Prerequisites Before changing/adding/deleting visible fields in your hyTour Scheduler, please ensure you have access to hyTours. Tutorial Guide In this tutorial, you will learn how to manage your hyTour Scheduler fields. Step 1 - Navigate to Admin ...
How to Manage Tour Notifications for your Prospects
Quick Steps Log into your my.hy.ly account, and click on the Automation app > Playbooks drop down > Lifecycle plays > Touring Automations section. This is where you can create an automation to help notify prospects when they have scheduled a tour. ...
How to Cancel or Reschedule a Tour
Context Canceling or rescheduling an upcoming prospect's tour is a simple task with hyTours. In this article we will learn how to Cancel or Reschedule a Tour. Step 1 - Navigate to Agent Calendar In your my.hy.ly account, Select the sub-org Go to ...
Blocking Holidays on hyTours Calendar
Context With hyTours you get the option to block the holidays in your Agent Calendar, so that you don't receive any tours during the holidays. In this article you will learn how to block holidays through hyTours. You can set up any holidays, schedule ...
How to Create/Add Agent Events & Staff Meetings
Tutorial In this article, you will learn how to create agent and staff events in hyTours. How to Schedule Agent Events You can book non-tour Agent Events such as lease signings, lease orientations, ice cream socials, and etc, in hyTours in the same ...
How to Manage Weekly Tour Availability
How to Setup Recurring Tour Slots The first parameters to set up are the: Appointment Duration Appointment Start Time Tour Availability Begin Date Heads-up Time Tour Limit The appointment duration determines how long a tour is, based on a period of ...
How to Add a hyTours Scheduler Link to Google My Business
Introduction hyTours' tour scheduler can be embedded on several external websites, one of which is Google My Business which will allow your prospects to schedule tours via your listing on Google. To add Hy.ly to Google My Business follow these steps: ...
How to Add a hyTours Scheduler Link to Facebook
Introduction hyTours Tour Scheduler can be embedded on several external websites, one of which is Facebook, which allows your prospects to schedule tours via your Facebook page. To add Hy.ly hyTours Tour Scheduler to your property's Facebook page, ...
How to View, Edit, and Delete Walk Ins
Context For walk-ins and unscheduled visits to your property, using the "Walk In" function in hyTours is the definitive solution. In this tutorial you will go over how to view, edit and delete a Walk In. How to View Details of a Walk In Step 1 - ...
How to Use the "Walk In" Feature
Introduction The 'Walk In' feature can be used for any onsite interaction involving a prospect or resident that requires a log of the event. This may include prospects visiting and touring without scheduling an appointment. It could also be used for ...